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Terms & Conditions
Please read these terms and conditions
carefully before using the site. By using the site or any part of it, you agree
that you have read these terms and conditions and that you accept and agree to
be bound by them.
It is illegal to
sell alcohol to people under the age of 18. By placing an order, the Customer
confirms that he/she is 18 years old or above. The Customer shall ensure that
no person shall use his/her login to purchase alcohol products and a person
aged 18 or above (identification required) must be present to take delivery or
delivery shall be withdrawn and attempted at another time agreed.
Price & Payment
Prices are subject
to change without prior notice and all orders are subject to Company's
acceptance at its sole discretion and stock availability. All orders are
subject to confirmation of final availability and Fruitful Harvest reserves the
right to reject the order in the event that any of the products requested are
unavailable. In the event that we are unable to fulfill any of the products in
your order we will notify you by phone or email before your requested delivery
We offer free delivery (single location only) for purchases over
For orders under
HK$1,200, a delivery charge of HK$50 shall apply.
service is limited to Hong Kong, Kowloon and New Territories commercial and
residential addresses only. Delivery is not available to outlying islands and
goods will be delivered within 3 working days upon order confirmation by phone.
The delivery service is available from Monday to Saturday between 9am and 7pm.
Customer is requested to examine the goods immediately upon delivery for any
deficiencies and/or damages. Claims (if any) must be lodged to our customer
service hotline +852 3955 2233 at the time of delivery, otherwise we shall have
the discretion to refuse your claim after delivery.
service will be suspended when typhoon signal No.8 or above or a black rain
warning is hoisted. In this event customers will be contacted to re-schedule
is the responsibility of the customer to notify Fruitful Harvest immediately of
any change to their delivery address.
to Full Implementation of the Plastic Shopping Bag Charging (PSB Charging) by
Environmental Protection Department effective from 1 Apr 2015, if customer
requests to include any Fruitful Harvest shopping bag in the delivery, the
charge is HK$0.5 each.
Harvest may revise these terms and conditions at any time without prior notice.
If any dispute arises, Fruitful Harvest’s determination shall be final.